Contact us today!
Phone: (310) 294-7010
(Q) How do I schedule an appointment?
(A) You can schedule an appointment by phone: (310) 294-7010, by email , or by using the contact us form on the website. Your request will be responded to within 24-48 hours.
(Q) Do you have a minimum order requirement?
(A) No, we do not have a minimum order requirement.Order as little or as much as you need.
(Q) What should I expect upon my initial consultation?
(A) You have the option of having either an in-person meeting or a phone consultation. You can choose the method you are most comfortable with.At this meeting you will tell me what you visualize as a perfect wedding or event and the type of arrangements and bouquets you are looking for.
(Q) What is required for me to book with you?
(A) To book with us, we need a signed contract and a $200.00 non-refundable deposit. The deposit will be applied as payment to the floral order. The balance must be paid in full 30 days prior to your event.
(Q) What happens after I book with you?
(A) Once we receive your deposit and signed contract we will book your second appointment. This appointment can be either by phone or in person (preferably at your event venue). Here we will confirm the details of your floral order (i.e. types of flowers, final number of arrangements, and design). About 1 week after your second consultation I will deliver a mock up of your
bridal bouquet and/or centerpiece for approval.
(Q) What happens if I need to make changes after my second appointment?
(A) You are free to make any necessary changes to your order or designs prior to the date we order your flowers from our wholesaler. We normally order flowers 30 days prior to your event (once final payment has been received and cleared). After your order has been place with wholesaler only additions to the order will be accepted.
(Q) Do your prices include setup and delivery charges?
(A) Yes, if your venue is within a 20 mile radius of El Segundo and does not contain over-sized items. Items more than 24" tall will incur an additional fee for setup and delivery. For areas outside of this location price varies.
(Q) What happens if I need to cancel my order?
(A) All cancellations must be submitted in writing to us. Cancellations made 31 days or more prior to the event date, will receive a full refund less the non-refundable deposit. Cancellations made 30 -15 days prior to event day will receive a refund of 30% of total order amount less the non-refundable deposit. Any cancellations made within two weeks of the event day will not receive a refund.
(Q) Do you just sell arrangements for weddings and events?
(A) No. We make customized arrangements for the following holidays:
- Valentine's Day
- Mother's Day
- Thanksgiving
- Chanukah
- Christmas
- Sympathy
- gifts or for personal enjoyment depending on our schedule
- Please email us for more details.
Have more questions? Call us at (310) 294-7010 or shoot us an email and ask away!
